In crisis intervention, what is the primary goal of "de-escalation"?

The primary goal of "de-escalation" in crisis intervention is to reduce emotional intensity. This process involves calming a person who is experiencing a heightened emotional state, which can include anger, fear, or anxiety. The main aim is to create a safer environment for both the individual in crisis and those around them. By lowering emotional intensity, it's possible to facilitate clearer communication and more effective engagement, making it easier for individuals to process their feelings and work towards resolution.

While establishing a therapeutic alliance, encouraging emotional expression, or providing immediate solutions may be beneficial in certain therapeutic contexts, these are not the primary focus during de-escalation. The immediate need in a crisis situation is to ensure safety and stability, which is best achieved by managing and reducing strong emotional responses.